IDClear
IDClear logo

Regulated process controls

Financial services

About IDClear

IDClear (PT Kliring Penjaminan Efek Indonesia) is Indonesia's only central counterparty clearing house, serving as the backbone of the country's capital market since 1996.

As the trusted clearing and guarantee institution, IDClear provides comprehensive services including securities transaction clearing, risk management, and collateral management.

Regulated by OJK and Bank Indonesia, IDClear handles critical market infrastructure that requires absolute reliability and operational excellence across all business processes.

27+ years
Only CCP
Market leader
Critical infrastructure
Headquarters: Jakarta, Indonesia
Adopted Comind.work in 2011
Challenge illustration

The challenge

Paper-based operations with no audit trail for regulators

As Indonesia's only central counterparty, IDClear is regulated by OJK and Bank Indonesia - but their internal operations relied on paper-based systems that produced no auditable evidence of process compliance.

Project approvals, time tracking, and administrative processes were entirely manual. There was no documented trail of who approved what, when steps were completed, or whether procedures were followed correctly.

Given their critical role in the capital market, the lack of documented controls created regulatory compliance risk that could affect the entire financial ecosystem.

Paper records, no digital evidence
Untraceable email approvals
Compliance cases with no audit trail
Regulatory evidence gaps

The solution

Auditable digital controls for regulated operations

Comind.work replaced paper-based processes with documented digital controls - every approval step, time entry, and compliance action now produces auditable evidence that meets the same security standards as clearing operations.

The implementation focused on building documented, controlled processes that adapt as regulations change - not just digitizing paper, but establishing quality controls with traceable evidence.

A phased approach ensured operational continuity, starting with project approval workflows before expanding documented controls to all internal operations.

Documented approval process

Multi-department approvals with documented evidence at every step - who approved, when, under which rules, with full audit trail for regulators.

Auditable time records

Controlled time capture across departments with documented accuracy - replacing unverifiable spreadsheets with traceable records.

Compliance case management

Every regulatory and operational case documented with traceable progress, escalation evidence, and resolution records.

Financial-grade security

Security controls matching clearing operation standards - documented access, encrypted data, and traceable system interactions.

Business results

The results

Audit-ready evidence for every regulated process

Senior management now has documented evidence of process compliance across all departments - every approval, time record, and compliance action traceable and audit-ready.

Staff members valued replacing paperwork with controlled digital processes, while the organization can now demonstrate regulatory compliance with documented evidence rather than paper trails.

The quality approach expanded to regulatory compliance workflows, vendor management, internal audit procedures, and emergency response coordination - all with the same documented controls.

Key features that made the difference

Documented approval process

Every approval step produces documented evidence - replacing paper trails with traceable digital records that regulators can verify.

Impact:

Approval cycles shortened with complete audit trails - the documented process is faster to follow than paper.

Controlled time records

Time capture with documented accuracy across departments - replacing unverifiable spreadsheets with traceable, auditable records.

Impact:

Time tracking accuracy increased by 50% with documented evidence replacing manual entry.

Traceable case resolution

Every compliance case documented from intake through resolution - traceable progress, accountable ownership, and verifiable outcomes.

Impact:

Case resolution improved with documented evidence trail for every regulatory and operational matter.

"

As a regulated clearing house, we need documented evidence for everything. Comind.work gave us exactly that - every approval, every case, every time record is now traceable and audit-ready. Our internal controls now match the standards of our clearing operations.

"

- Iding Pardi

Senior VP Research and Development, IDClear

Ready to get audit-ready?

We build your compliance system with you - configured and audit-ready in weeks.

How we work See pricing