Comind.work

CAPAs tracked in spreadsheets.
Effectiveness checks forgotten.

Every corrective action tracked from root cause to verified effectiveness.

The problem

CAPAs that open but never close properly

Spreadsheet tracking

CAPAs tracked in Excel with no workflow, no reminders, no escalation

Aging CAPAs

Corrective actions sit open for months with no visibility into status

Missing root cause analysis

Jump to corrective action without proper investigation or root cause identification

No effectiveness verification

CAPAs closed without verifying the fix actually worked - repeat findings

The solution

Structured CAPA lifecycle with built-in accountability

Guided workflow

Structured steps: identification, investigation, root cause, action plan, verification

Root cause tools

Built-in support for 5-Why, fishbone, and risk assessment methodologies

Automatic escalation

Time-based reminders and escalation when CAPAs age beyond defined thresholds

Effectiveness checks

Scheduled verification tasks to confirm corrective actions resolved the issue

How it works

Connects to your quality events - complaints, audit findings, deviations - and drives them to resolution

1

Capture the event

Log quality events from any source: complaints, audits, deviations, NCRs

2

Investigate and analyze

Structured root cause analysis with supporting evidence and documentation

3

Plan and execute

Assign corrective and preventive actions with owners and due dates

4

Verify effectiveness

Scheduled checks confirm the CAPA resolved the root cause

Results

Days

Average CAPA closure time

Zero

Overdue CAPAs without escalation

100%

Effectiveness verification rate

Real-time

CAPA status visibility

Who this is for

Head of Quality

Needs structured CAPA processes that satisfy ISO 13485 clause 8.5.2/8.5.3

CAPA owners

Need clear tasks, deadlines, and guidance through the investigation process

Auditors

Need to verify CAPA processes are effective and properly documented

Close CAPAs properly, every time

Structured CAPA management with root cause analysis and effectiveness verification - configured in 21 days.