Comind.work
NewtonIdeas
NewtonIdeas logo

Project to invoice visibility

Software development

About NewtonIdeas

NewtonIdeas is a regional leader in web-based software development, specializing in complex business process solutions and custom web platforms.

Since 1999, they have served diverse industries with robust, scalable platforms for community portals, intranets, and enterprise applications.

With 50+ team members working across multiple client projects, they needed better coordination between internal work and client-facing updates.

Established 1999
Multi-currency billing
Regional & global clients
Multi-timezone distributed workforce
Adopted Comind.work in 2009
Challenge illustration

The challenge

Project work and client updates in different places

NewtonIdeas developers tracked their work in one system, but client updates went out via email. Time logging lived in spreadsheets, and invoicing required manually compiling hours from multiple sources.

Clients would ask for project status, and someone had to gather information from several places to give an answer. The team spent time on coordination rather than building software.

Tasks and client updates separate
Time logs in spreadsheets
Invoicing required manual compile
Client questions took time to answer

The solution

Project work, time, and billing in one place

We connected NewtonIdeas project tracking with time logging and invoicing. When developers log time against tasks, it flows through to billing. Clients see progress without someone having to send an update.

Implementation took about a month, starting with core project workflows and expanding to include HR onboarding and internal operations.

Connected project tracking

Tasks, time entries, and deliverables linked together. Progress on one updates the others automatically.

Client project portal

Clients log in to see their project status, deliverables, and upcoming milestones without waiting for an email.

Time to invoice flow

Hours logged against projects flow directly to invoicing. No more compiling spreadsheets at month end.

Business results

The results

Less coordination, more building

Project managers spend less time gathering status and more time managing deliverables. Time tracking and invoicing that used to take hours now happens as a byproduct of normal work.

Clients can check their project status anytime, which reduced status inquiry calls. The relationship feels more transparent without extra effort.

NewtonIdeas expanded the approach to HR onboarding and internal operations - anywhere that work needed to flow between people and systems.

Key features that made the difference

Unified project view

Tasks, time entries, and deliverables in one place. Project managers see everything without switching between tools.

Impact:

Project tracking and invoicing time reduced by 60% through connected systems.

Client self-service portal

Clients see their project progress, upcoming milestones, and completed deliverables without waiting for updates.

Impact:

Fewer status inquiry calls and emails. Clients report feeling more informed.

Time to billing connection

Hours logged by developers flow directly to project billing. Month-end invoicing compiles itself.

Impact:

Invoice preparation dropped from hours to minutes each month.

"

Our clients can see where their project stands without asking. The time we used to spend on status updates now goes into actual development work. And month-end invoicing went from a day-long exercise to something that takes a few minutes.

"

— Serge Medvid

Managing Partner, NewtonIdeas