Customer story: Flexmonster

From manual chaos to automated operations

Business intelligence software

About Flexmonster

Flexmonster is a leading provider of JavaScript pivot table and charts solutions for web reporting and business intelligence across diverse industries.

Since 2008, they have built enterprise-level front-end pivot table solutions serving hundreds of companies from multinational corporations to growing startups.

Their mission focuses on delivering easy-to-integrate software for powerful web reporting with exceptional data visualization capabilities.

17 years

Global presence

Hundreds of customers

Enterprise solutions

Website: https://flexmonster.com

Headquarters: Global presence

Adopted Comind.work in 2013

The challenge

Outdated processes blocking automated growth

As Flexmonster's business grew rapidly, their legacy manual processes and disconnected systems became automation barriers that prevented scaling efficiently.

They were stuck with outdated business applications that forced manual workarounds for product management, license generation, and customer workflows that should have been automated.

Badly integrated systems created data silos and duplicate work, while manual processes that competitors had automated caused delays and missed opportunities in their competitive market.

Outdated license automation

Legacy system silos

Manual process bottlenecks

Badly automated workflows

The solution

Modern automation replacing legacy processes

Comind.work provided intelligent automation that replaced Flexmonster's outdated manual processes while bridging their existing systems without expensive replacements.

The platform modernized their legacy business applications with automated workflows, eliminating the manual bottlenecks that were constraining growth.

Implementation focused on automating customer workflows, license generation, and system integration - transforming disconnected manual processes into seamless automated operations.

Automated customer workflows

Replaced manual lead tracking and quoting with intelligent automation that connects sales processes directly to project delivery systems.

Smart license automation

Transformed outdated manual license generation into instant automated delivery that triggers upon payment, eliminating human bottlenecks.

Integrated project automation

Connected previously isolated project tracking systems with automated resource allocation and real-time progress visibility.

Process intelligence automation

Automated time tracking and scheduling systems that bridge legacy applications with modern operational intelligence.

The results

From manual chaos to automated efficiency

Flexmonster transformed their operations by replacing outdated manual processes with intelligent automation, eliminating bottlenecks and connecting previously isolated systems.

Modern automated workflows replaced legacy business applications, providing real-time visibility and eliminating the manual coordination that was slowing growth.

Success with core automation led to expanding intelligent processes across customer support, documentation, and partnerships - creating a fully connected, automated business operation.

Key features that made the difference

Intelligent quoting automation

Replaced manual quote creation with smart automation that connects outdated sales processes to modern delivery systems, eliminating human bottlenecks.

Impact:

Reduced sales cycle time by 40% through process automation

Legacy license system modernization

Transformed outdated manual license management into instant automated delivery, bridging payment systems with customer onboarding workflows.

Impact:

License delivery automated from manual hours to instant

Connected time tracking automation

Automated time tracking that bridges legacy project systems with modern resource allocation, eliminating manual data entry and improving accuracy.

Impact:

Automated time tracking with improved accuracy

The automated quoting system transformed our sales process. What used to take days now happens instantly, and our team can focus on building relationships instead of managing paperwork.

— Tetiana Lebiga

Customer Service Manager, Flexmonster

Having real-time visibility into our entire operation - from sales pipeline to project delivery - has been game-changing for strategic decision making and resource planning.

— Tetiana Hryshko

Head of Operations & Support, Flexmonster