Comind.work
Flexmonster
Flexmonster logo

Integrated operations for growth

Business intelligence software

About Flexmonster

Flexmonster is a leading provider of JavaScript pivot table and charts solutions for web reporting and business intelligence across diverse industries.

Since 2008, they have built enterprise-level front-end pivot table solutions serving hundreds of companies from multinational corporations to growing startups.

Their mission focuses on delivering easy-to-integrate software for powerful web reporting with exceptional data visualization capabilities.

17 years
Global presence
Hundreds of customers
Enterprise solutions
Headquarters: Global presence
Adopted Comind.work in 2013
Challenge illustration

The challenge

Managing growth with disconnected systems

As Flexmonster's business grew rapidly, their operational processes became increasingly complex and difficult to manage manually across multiple disconnected systems.

They needed to automate product management, project tracking, customer relationship management, license key generation, and internal processes like time tracking and schedule management.

Using spreadsheets and separate tools created data silos, duplicate work, and missed opportunities while manual workflows caused inefficiencies and inconsistencies.

Manual license management
Disconnected systems
Slow sales cycles
Duplicate workflows

The solution

Unified platform for integrated operations

Comind.work provided the flexibility to create custom workflows that could handle Flexmonster's unique licensing business model while integrating all operational processes.

The platform offered the adaptability needed for their technology company requirements while remaining a low-code solution their team could implement and maintain.

Implementation started with customer relationship management and expanded to include project management, license automation, and comprehensive business process integration.

Customer workflow automation

Integrated lead tracking, quoting automation, and customer relationship management into a unified system connecting sales through project delivery.

License key automation

Automated license key generation and delivery process that triggers instantly upon payment confirmation, eliminating manual intervention.

Project management integration

Connected project tracking with customer requirements and business outcomes, providing real-time visibility into progress and resource allocation.

Operational intelligence

Automated time tracking, schedule management, and vacation planning with integration across all business processes for comprehensive visibility.

Business results

The results

Measurable business transformation

Flexmonster achieved immediate operational improvements with automated workflows eliminating manual bottlenecks and reducing process complexity significantly.

The unified platform provided unprecedented visibility into business operations, from sales pipeline management to project delivery timelines and resource optimization.

Success led to expanded automation including customer support workflows, product documentation processes, and partnership management with continued operational efficiency gains.

Key features that made the difference

Automated quoting system

Streamlined sales process with automated quote generation and customer interaction tracking that connects directly to technical delivery capabilities.

Impact:

Reduced sales cycle time by 40% through automation

License key automation

Instant license key generation and delivery upon payment confirmation, eliminating manual intervention and delays in customer onboarding.

Impact:

License delivery time reduced from hours/days to instant

Integrated time tracking

Automated time tracking connected to project milestones and deliverables, providing accurate resource allocation and project progress visibility.

Impact:

Improved time tracking accuracy

"

The automated quoting system transformed our sales process. What used to take days now happens instantly, and our team can focus on building relationships instead of managing paperwork.

"

— Tetiana Lebiga

Customer Service Manager, Flexmonster

"

Having real-time visibility into our entire operation - from sales pipeline to project delivery - has been game-changing for strategic decision making and resource planning.

"

— Tetiana Hryshko

Head of Operations & Support, Flexmonster