Customer story: Ansell

Accelerated approval workflows

Personal Protective Equipment Manufacturing

About Ansell

Ansell is a global leader in safety solutions and personal protective equipment manufacturing, serving over 10 million workers worldwide.

With 15,000+ employees across 100+ countries, Ansell designs and manufactures world-renowned safety brands for healthcare and industrial sectors.

Founded in 1893, this industry pioneer generates $1.6+ billion in annual revenue through 40+ manufacturing facilities and 8 global R&D centers.

15,000+ employees

130+ years

100+ countries

$1.6B revenue

Website: https://www.ansell.com

Headquarters: Melbourne, Australia

Adopted Comind.work in 2014

The challenge

Complex approval bottlenecks slowing decisions

Ansell's multi-tiered approval workflows involved numerous top managers across different departments, each with unique approval rules and exceptions that changed frequently.

Manual approval processes were taking weeks to months, creating significant delays in critical business decisions affecting global operations and customer commitments.

Previous attempts using Salesforce and Jira customizations failed to provide the flexibility needed for Ansell's complex, constantly evolving approval requirements.

Manual approval delays

Inflexible systems

Complex rule changes

Process unpredictability

The solution

Flexible workflow automation built for complexity

Comind.work delivered a highly flexible approval workflow system that could adapt to Ansell's complex, multi-department approval requirements and frequent rule changes.

The implementation began with a working prototype delivered almost immediately, followed by rapid iteration based on user feedback and evolving business needs.

The solution provided the flexibility that traditional systems couldn't match, enabling custom workflows without expensive development cycles.

Flexible workflow engine

Adapted to complex approval rules across multiple departments with easy configuration changes as business needs evolved.

Rapid prototyping

Delivered working prototypes immediately, allowing for quick testing and refinement based on real user feedback.

Multi-department support

Handled unique approval requirements for different departments while maintaining consistent oversight and reporting.

Real-time visibility

Provided transparent tracking of approval status, bottlenecks, and decision-making progress across all workflows.

The results

Transformed decision-making across the organization

Ansell dramatically reduced approval times from weeks to days while making the entire process predictable and transparent for all stakeholders.

The solution eliminated workarounds and improved decision quality by providing clear visibility into approval status and eliminating information overload.

Success with approvals led to rapid expansion across departments, with teams implementing training tracking, lab reporting, and pricing automation workflows.

Key features that made the difference

Workflow automation

Automated complex approval processes with configurable rules that adapt to changing business requirements without custom development.

Impact:

Reduced approval time from weeks to days with predictable processing timelines.

Multi-department scaling

Expanded beyond approvals to support training progress tracking, lab reporting, and pricing automation across thousands of products.

Impact:

Enabled additional departments to automate their critical business processes.

Real-time dashboards

Provided transparent visibility into approval status, decision bottlenecks, and stakeholder actions across all workflows.

Impact:

Eliminated information overload and stress while increasing stakeholder engagement.

The flexibility and team responsiveness made all the difference. We finally have approval workflows that actually work for our complex business needs.

— Ronny Schenkels

Sr Analyst, IT Business Systems, Ansell